If you have a complaint about our products or our service, you can contact us through live-chat or this contact form. You will receive a response within 14 days after we received your complaint.
Did you not agree to the solution or are we not able to come to a solution together? Then you can forward your complaint to the Online Dispute Resolution through the European ODR Platform (https://ec.europa.eu/consumers/odr/)
Are you not happy with the way we handled your complaint? Then, too, can you forward it to the European Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr/).