If you believe the damage or defect is covered by warranty, please submit a request by using our live-chat or this contact form.
Please include a proof of purchase, a description, and photos of the problem, so that our agents can provide you with a solution as quickly as possible!
Note that we cannot process a warranty claim without a valid proof of purchase. This is needed to confirm that the products were purchased from an authorized reseller.
If the problem is covered by our warranty, our customer support team will assist you through the process of having your product replaced free of charge.