If you have received a damaged, defective or incorrect product, please submit a request via live-chat or this contact form with your order number, a description and photos of the item.
Our support team will assist you as soon as possible!
Need help? Contact us
We always aim to respond within 2 business days, but it is possible that it takes more time in certain cases.
At Rosefield, we handle customer care enquiries mainly by email, chat or social media.
You can reach us Monday to Friday: 09:00 - 17:30 CET.