If you are having trouble activating your discount code, please try the following: 1. Try using Google Chrome as a browser 2. Try using incognito mode by right clicking on the Google Chrome logo and chose Open New Incognito Window. If neither of these works please reach out to us via live-chat or our contact form. Was this article helpful? Related articles I have a discount code, how can I apply it to my order? Cleaning your Rosefield product What material is my Rosefield product made of ? What is your return policy and how do I return my order? Do I need to register my product for warranty?