- › Delays for returns - COVID-19
- › Questions about COVID-19
- › When will I receive my refund?
- › How can I return my Rosefield Gift Box?
- › How can I return a watch that was bought for me as a gift?
- › I received a damaged or defective product - what do I do?
- › I received the wrong product/size what do I do?
- › What is your return policy and how do I return my order?
Need help? Contact us
We always aim to respond in 24 hours but it is possible that it takes more time in certain cases.
At Rosefield we handle customer care enquiries mainly by email, chat or social media. If you wish to be called please leave your phone number and we are happy to give you a call.
You can reach us Monday to Friday: 09:00 - 18:00 CEST