- › How can I clean the jewelry?
- › How can I take care of my jewelry?
- › How can I adjust the length of a mesh strap from the Mercer & the Tribeca collection?
- › How can I adjust the length of a stainless steel strap from the Upper East Side collection?
- › What material is the jewellery made from?
- › Do the watches contain Nickel?
- › How do I set the date on my watch?
- › What type of battery do you use and how long does it last?
- › What type of movement is used?
- › What material are the watches made from?
- › Is my Rosefield product waterproof?
- › Which straps are compatible with my watch? (33mm/38mm/26mm)
- › How can I keep my West Village collection strap clean?
- › What material are the straps made from?
- › How do I change my strap?
- › Can I wash my watch strap?
Need help? Contact us
We always aim to respond in 24 hours but it is possible that it takes more time in certain cases.
At Rosefield we handle customer care enquiries mainly by email, chat or social media. If you wish to be called please leave your phone number and we are happy to give you a call.
You can reach us Monday to Friday: 09:00 - 18:00 CEST