You will receive an email with your tracking information when the order is shipped.
We aim to ship out your parcel from our warehouse within 48 hours of you placing your order. Packages won't leave our warehouse on weekends and local public holidays.
While we always strive to have our orders delivered on time, we acknowledge that the unforeseeable is inevitable. External factors outside of Rosefield's and its courier’s control, such as extreme weather conditions and technical failures, are bound to occasionally cause delays, and we ask for your patience and understanding when they do.
You can always reach out to us if you have any questions about your order's status; we're happy to help!